Protect Your Account

What is Identity Theft?

Identity theft occurs when someone steals your personal information to make purchases, open credit cards and make other fraudulent transactions without your knowledge and/or permission.  Thieves look for information that can be used to impersonate you and damage your credit score.  A low credit score can make it difficult to get approved for a loan, purchase a home, rent an apartment or apply for a credit card.  It is a serious crime that can affect your finances, your family and your future.

How does someone take my identity?

It doesn’t take much for someone to steal your identity.  All they need is a few pieces of information, like your social security number, date of birth or mother’s maiden name and they can apply for credit in person, or even through the mail.  Once the first account is open, it is much easier to open other accounts in your name.

How can I prevent identity theft?

​You work hard for your money and your financial reputation, so make sure to take steps to protect yourself. Remember, BankPacific will never ask for any information via email or over the phone, and we encourage all our customers to immediately report any suspicious calls or emails to us directly.  Additionally, here’s a list of things you can do to prevent identity theft:

  1. Never give your PIN number or bank passwords to anyone.

  2. Shred bank account or credit card statements if you intend to throw them away.

  3. Keep credit and debit cards in a secure place.

  4. Never provide confidential information to anyone over the phone, by mail, or by Internet unless you initiated the contact.

  5. Routinely monitor your bank and billing statements.

  6. Never lend your credit or debit cards to anyone.

  7. Contact your creditors or utility companies if you do not receive a scheduled billing statement.

  8. Secure your personal financial information at home.

  9. Check your credit report annually.

How do I know my identity has been stolen?

​Learn the warning signs of identity theft.  Monitor your credit report and keep a lookout for the following:

  • Failing to receive bills or other mail signaling an address change by the identity thief.

  • Receiving credit cards for which you did not apply.

  • Denial of credit for no apparent reason.

  • Receiving calls from debt collectors or companies about merchandise or services you didn’t buy.