TEMPORARY HOURS (as of May 18, 2020)

Guam, Saipan and Palau Offices:
Monday-Friday 10am to 3pm
Saturday and Sunday – Closed

For general inquiries, you may contact us at 671-472-6704 during our business hours or e-mail us at

BankPacific joins you with putting our community’s health Number One as we confront COVID-19. As such, we suggest and offer to you our other service delivery methods such as:

MyCloudBanking at
Our BankPacific Mobile App
Our BankPacific Night Deposit Drops
Our BankPacific ATMs

We are committed in helping you get through this COVID-19 pandemic together. We understand the financial difficulties this may have caused. So that we may better serve your needs, download and fill the attached deferment form. For submission and questions regarding the deferral program, you may contact any of the following.

Consumer/Auto Loans Tina Santos,
Tyler Baustista,
Meriah Mantanona,

Mortgage Loans Molly Duenas,
Teresa Taitano,
Gen Calvo,
Dennis Tangonan,

Commercial Loans Lea Villanueva,
Byron Evaristo,

BP Loan Deferment Request for Mortgage – Mortgages only
BP Loan Deferment Request for all other loans – General form

Online and Mobile Banking – For your safety, we encourage our customers to do all their banking remotely or at home. Limit your visitation to our bank offices to exercise social distancing. Visit us at or log into our BankPacific mobile app on your smart device. Manage your account activities, transfer funds between accounts, view or print your statements, and much more with just a click of a button.

COMING SOON. Stay tuned as we will soon introduce our new and more dependable MyCloudBanking app with cool smart features!

COVID-19 INFORMATION, FAQS, & HELPFUL LINKS – Coronavirus (COVID-19) Information for Bankers and Consumers – FAQ for Bank Customers Affected by the Coronavirus